Refund policy
Refund & Return Policy
At UNIKIN, many of our products are custom printed and made to order. Please review your order details carefully before placing your order.
Custom & Made-to-Order Products
Custom and made-to-order products are final sale and are not eligible for returns or exchanges,
If there is an issue with your order, please contact us within 7 days of delivery with your order number and clear photos of the issue. If approved, UNIKIN may provide a replacement or refund.
Non-Custom Products
Eligible non-custom products may be returned within 30 days of delivery.
Items must be unworn, unused, in their original condition, with tags attached and proof of purchase.
Returns must be approved by UNIKIN before being shipped back. Customers are responsible for return shipping costs unless the return is due to a confirmed UNIKIN error.
Refunds
For an approved return, only the purchase price of the eligible item will be refunded. Original shipping, delivery, and return shipping costs are non-refundable, except where required by applicable law.
Approved refunds will generally be issued to the original payment method within 10 business days after the return is received and inspected.
Shipping & Delivery
Customers are responsible for providing an accurate shipping address. UNIKIN is not responsible for delays, lost or stolen packages, or additional costs resulting from incorrect address information or circumstances outside our reasonable control.
Packages confirmed as delivered by the carrier do not automatically qualify for a refund or replacement.
Limitation of Liability
To the maximum extent permitted by applicable law, UNIKIN will not be liable for indirect, incidental, special, or consequential damages arising from an order, product, delivery, or use of our website or services.
UNIKIN's liability relating to an order will not exceed the amount paid for that order, except where such limitation is prohibited by law.
Nothing in this policy limits any rights that cannot legally be excluded or waived.
Contact Us
For questions regarding returns, refunds, or order issues, please contact UNIKIN with your order number and relevant details.